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All damages must be noted at time of delivery and reported to our claims department immediately. Damages that are noted must be submitted to our claims department within 30 days of delivery date.
Claims with damages not noted at time of delivery must be reported to the claims department immediately. These claims must be reported and received within 24 hours of time of delivery.
You will receive a confirmation email that your claim has been received. If you do not receive a confirmation email within 1 business day or if you have any questions please do not hesitate to contact our claims department at: 1-866-658-7300 ext 404 or email
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. You will also be required to email photos of the damage(s) to:
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if you do not email your photos your claim will not be processed. In the email subject you will need to include your invoice number. To simplify and speed up your claim process use THIS claims form to submit any Damage Claims you have.
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